To make a free return, please click on the following link and follow the instructions with ReBound, selecting the correct faulty reason code:


As your order has exceeded the returns time frame, please use this RMA number to allow you to process your returns: 


The printed document must be put inside the returned parcel, and label on the parcel.


Once the goods have been received and processed, you will receive a confirmation of the refund or exchange (subject to stock availability). Please allow up to 14 working days from receival at our global hub for a refund to be credited back to your payment method if you have chosen the refund option.


Returns Address

Arsenal Returns Department


Challenge Way

(off Cutler Heights Lane)