To make a free return, please click on the following link and follow the instructions with ReBound, selecting the correct faulty reason code: https://arsenal.intelligentreturns.net/main/landing

 

As your order has exceeded the returns time frame, please use this RMA number to allow you to process your returns: 

 

The printed document must be put inside the returned parcel, and label on the parcel.

 

Once the goods have been received and processed, you will receive a confirmation of the refund or exchange (subject to stock availability). Please allow up to 14 working days from receival at our global hub for a refund to be credited back to your payment method if you have chosen the refund option.

 

Returns Address

Arsenal Returns Department

Torque

Challenge Way

(off Cutler Heights Lane)

Bradford

BD4 8NG