We understand that sometimes things just don't work out, so we are happy to accept returns on all purchases, provided the request is made within 28 days of the delivery date and the product you are returning is not a personalised item.

Please note we cannot accept returns on personalised or hero printed shirts even if the player subsequently leaves the club or their squad number changes during their career at Arsenal. 

Please see our returns page for full information on how you can return your order.