For more information, please click here 

To assist us in getting you into the stadium quickly, please ensure bags are open and ready for inspection before being tagged by a member of the Safety Team at the turnstiles. Only bags smaller than A4 size are permitted.

There are items fans cannot bring into Emirates Stadium for safety reasons:

Luggage storage is available at London King's Cross station: more info here.

Emirates is a cashless stadium. All bars, restaurants, kiosks, programme sellers and retail outlets accept card payment only.

Matchday Programme Message

To request a message in a forthcoming match day programme, fill in this form at least 14 days before the match. Donations to the Arsenal Foundation are appreciated: https://www.arsenal.com/donate

Tannoy Message

Email supporterexperience@arsenal.co.uk no less than 14 days before the match. Include the game, message, and donation reference. A £10 donation to The Arsenal Foundation is required: www.justgiving.com/TheArsenalFoundation

We always endeavour to include all messages requested, but submitting a request is not a guarantee. 

Discriminatory language, including chanting, and anti-social behaviour is not tolerated. Report incidents to a steward or text "Foul" to 67777 with a description. Include all relevant information such as seat details.

Foodbank collections are held before Arsenal home games (excluding evening kick-offs after 5.30pm).

Donation point: podium level, near the Tony Adams statue at the North East corner, between Gates E and F.

Accepting:

• Baked beans
• Tinned fish
• Long life milk/juice
• Tinned soup
• Tinned fruit & vegetables
• Pasta
• Rice
• Sanitary products
• Christmas treats (chocolates, snacks)

Cash and card donations are also welcome.

If you have an urgent issue on match day like a problem with your ticket or digital pass then please visit the Match Day Box Office.

The Box Office is on Hornsey Road, next to The Armoury Store, at the south end of the stadium. It opens 3 hours before kick-off and closes at half time.

There are 10 windows, and stewards will manage the queue during busy periods.

Please bring photo ID with you. Tickets cannot be collected by anyone else on your behalf.

We have family-friendly toilets available inside the stadium. These facilities are designed to ensure a comfortable experience for families with young children and can be used by:

• Women
• Women with children
• Men with children
• Girls
• Boys

The toilets are located:

• Between blocks 28/29
• Between blocks 91/92
• Block 43

For our Men's fixtures, Club & Box Level opens 2.5 hours before kick off.

For our Men's fixtures, Upper & Lower tier opens 2 hours before Kick off.

For our Women's fixtures, All turnstiles opens 2 hours before Kick off.

*Please note that these are our standard turnstile opening times; however, we reserve the right to amend them if operational requirements necessitate.  

Children under 14 years of age must be accompanied by an adult aged 18 and over. All babies and children are required to have their own ticket. Furthermore, children aged 3 and under are not permitted to sit in the following rows:

• Lower Tier - Rows 1-20
• Club Level - Row 1
• Upper Tier - Row 1

Please note buggies & prams are not permitted at Emirates Stadium and we do not have facilities to store them.

Searching for 'Luggage Storage' or 'Pram/Buggy Storage' nearby will offer solutions in the local area.

Emirates Stadium is fully accessible by bicycle. There are a number of cycle routes through the area and as Islington is a small, relatively flat borough, it’s a great way of getting to the stadium.

Routes across London are mapped out on Transport for London's Cycle Guides, a collection of 19 maps covering the whole of London. You can also plan your journey from your home to Emirates Stadium on Transport for London's online journey planner.

Once you arrive at Emirates Stadium, secure cycle parking is available at Highbury House at the bottom of the "Ken Friar Bridge". 

Arsenal stewards will be on hand to assist ahead of kick-off. Other cycle parking facilities in the area can be located on Islington Council’s website.

There is a secure (locked) cycle parking site at Finsbury Park Station, which is detailed on TfL’s website.

Click here for pedestrian routes to Emirates Stadium

We thank you for choosing to travel to Emirates Stadium sustainably, and we wish you a safe journey to and from the stadium.

Please note that coach parking is only available on match days.

No parking is permitted on non-matchdays. For further details on non-matchday parking, please visit:  https://www.islington.gov.uk/parking/parking-restrictions 

Booking Procedure
To ensure the operation of Emirates Stadium runs as smoothly as possible for spectators, local residents and businesses, Arsenal Football Club has a booking procedure for supporter coach travel. If you do not follow the simple three step procedure (as below) your coach will not be able to park at Emirates Stadium.

Step One: Your Club / Coach Company must register with Arsenal Football Club if they intend to travel to Emirates Stadium by coach, by completing a form here at least 7 days before a match. This simple registration form asks for coach and travel information (e.g., departure time, number of passengers, on-coach contact, vehicle registration etc.).

Step Two: (Subject to availability) Once the registration form has been received, Arsenal Football Club will e-mail each Club a coach identification permits along with directions on how to get to Emirates Stadium and which area they will be parked in.

Step Three: Coaches must arrive between four and two hours before the start of a match. Coaches must also display their identification permit clearly in the front windscreen of the vehicle.

Access
All access routes to the stadium coach parking site will be closed by the Metropolitan Police 2 hours before the start of a match. Coaches arriving after this will not be permitted into the area and will not be allocated a parking space.

Further information

If you have any questions about the coach parking arrangements, please contact: arsenaltravel@arsenal.co.uk