Can I purchase tickets at the stadium?

For our men’s home games, tickets can sell out in advance via the ballot. Any remaining tickets can be purchased through the Ticket Exchange, which closes 3 hours before kick-off. Tickets are not available for purchase at the box office on match day.

For our women’s home games, tickets are available at the stadium box office on the day of the match, subject to availability. However, we recommend purchasing in advance online to guarantee your place.

   Where do I go to collect my tickets? 

Please visit the Collections Office. The Collections Office is located on podium level opposite turnstile Block S at the South West end of the stadium. Please note that the Collections Office is for pre-arranged ticket and duplicate ticket collections only.


The Collection Office will open at 3 hours prior to kick off and will close at half time.


   I need assistance with my ticket

If you have an urgent issue on match day like a problem with your ticket or digital pass then please visit the Match Day Box Office.

The Box Office is on Hornsey Road, next to The Armoury Store, at the south end of the stadium. It opens 3 hours before kick-off and closes at half time.

There are 10 windows, and stewards will manage the queue during busy periods.

Please bring photo ID with you. Tickets cannot be collected by anyone else on your behalf.




  How can I contact the Supporter Services team?

You can call our Matchday Switchboard for assistance on the day of the game.

The phone number to call is 0207 619 5000

We provide a matchday service for all home games.  Opening hours will vary dependant on kick-off times. 
This line will be open to answer queries relating to the match being played only.

  How can I contact the Platinum team?

You can call our Matchday Switchboard for assistance on the day of the game.

The phone number to call is 0345 262 0001

  When will my digital pass update after purchasing a Ticket Exchange ticket?

If you purchased your ticket through the Ticket Exchange on the day of the match, your digital pass will update  no later than three hours before kick-off.