If you’re seeing the below error.


It usually means you’ve already downloaded your membership pass for this season.

Please continue using the same digital pass you used at your last game and you should be able to locate this in the wallet app on your smartphone.

Please check the Expired Passes section in the Wallet app to see whether your pass has ended up there. If it has, you can unhide it and it will return to your active passes.


• Open your Apple Wallet App

• Click on the 3 dots in the corner and select Expired

• Select your Season Ticket and tap 'Unhide'

• Return to the main Wallet screen




If you are able to locate the pass in your wallet then you may need to update the pass manually (see instructions below) or you could delete the pass from your wallet and then go back in to the Ticket Hub and then you can redownload the pass.



  • Go to Apple Wallet → your season pass → circle with three dots → Pass Details
  • Enable "Automatic Updates"
  • Pull down to refresh/update the pass or toggle Automatic Updates off and on