Supporters who were successful in the ballot will be able to purchase their tickets online during the following purchase window:

Window opens: Monday 27 July, 1:00pm
Window closes: Tuesday 28 July, 1:00pm


Please follow the steps below for guidance on how to purchase your ticket online.


Step 1: Visit the Arsenal Ticketing Website

Go to: www.eticketing.co.uk/arsenal

Once the website loads, click the Log In button located in the top-right corner of the screen.



Step 2: Log In to Your Account

Enter your:

  • Email address
  • Password

If you are having any issues logging in then you can reset your password here.


Step 3:

Click on Tickets & Ballots , then FA Community Shield.




Click Find Tickets.


This will automatically take you to the Stadium Map for you to choose your seats


Step 4: Choose your seats

Select your seat(s) on the map from the available blocks.  

For every ticket you are purchasing, select your Price Class from the list: Senior (66+), Adult, Junior (U16).

Once confirmed, click Add to Basket. 


Step 5: Assign your seats in basket

If you have selected more than one ticket you will need to assign each ticket to a member in your network who qualifies to purchase.

Click ‘Assign’ and select the supporter from your network to assign the ticket to.


Step 6: Choose Your Payment Method

Pay the full balance using:

  • Debit card
  • Credit card

Step 8.1: Pay with Debit/Credit Card
After submitting your payment details, you will be greeted with a final review page.

Carefully check:

  • Your ticket information
  • Personal details
  • Payment information

Once you are satisfied that all information is correct, you must agree to the Terms & Conditions and then click Complete Purchase.