What games are included?
Platinum Membership includes access to all Arsenal first team home domestic and European competitive fixtures played at Emirates Stadium, including Premier League, FA Cup, Carabao Cup, and UEFA competition matches.
Please note that friendly matches and fixtures played at alternative venues are not included.
Member Benefits
As a Platinum Member, you'll receive:
- A Club Level Season Ticket for all Premier League, European, FA Cup and League Cup home matches, with access to premium Club Level facilities and seating.
- Dedicated Account Management Team – As a Platinum Member, you have access to a dedicated Account Management team who are here to provide personalised support and assistance whenever you need it. Whether you have a question about your membership, ticketing, or any other Platinum service, our team is on hand to help. You can contact them directly at platinum@arsenal.co.uk.
- A complimentary matchday programme and a complimentary half-time drink at every home fixture.
- 10% discount on retail purchases online and in-store. Simply log in with your membership number to receive your discount automatically.
- Access to Ticket Exchange and Ticket Transfer, providing flexibility if you're unable to attend a match.
- The ability to purchase up to two additional tickets via Ticket Exchange, subject to availability.
- Cup Final Ballot Access – As a Platinum Member, you’ll have access to Cup Final ballots, giving you the opportunity to apply for tickets to major domestic and European finals when available. Please note that all Cup Final ballots are subject to meeting the relevant eligibility criteria, which will be communicated in advance of each ballot.
- Exclusive access to book The Woolwich Restaurant, available only to Platinum Members for Premier League fixtures. Enhance your matchday experience with a refined three-course pre-match dining experience, complemented by a selection of beers, wines and soft drinks in a welcoming Club Level setting. Reservations are available on a match-by-match basis at £125 per person (incl. VAT).
Ticket Exchange Price Breakdown
Match Categories
To reflect the profile of our fixtures across all competitions, from the 2026/27 season we are introducing two new match categories:
• A+ – potentially used in the UEFA Champions League (pending qualification) for Quarter-Final and/or Semi-Final fixtures, depending on the opposition
• B+ – used in the Premier League for two fixtures
The price of our existing match categories — A, B and C — will remain unchanged next season.
We are also reducing the overall cost of UEFA Champions League Phase matches by moving one of our four home matches from Category B to Category C.
This means our four home League Phase matches will now be categorised as **ABBC**, instead of **ABBB**.
More information can be found here
Seat Utilisation
In the 2026/27 season, Platinum Members are required to utilise their seat for at least 22 home fixtures across all competitions included in their Platinum Membership in order to be eligible for renewal.
If you are unable to attend a fixture, you can make your seat available to another supporter by listing it on Ticket Exchange or sending it to a friend or family member using Ticket Transfer. There is no cost to the Platinum Member for using either service. Ticket Exchange and Seat Utilisation If you post your ticket on Ticket Exchange on the day of the match, your seat utilisation will only be recorded if the ticket is successfully sold.
If you post your ticket on Ticket Exchange before midnight on the day prior to the match, your seat utilisation will be recorded regardless of whether the ticket sells. Ticket Transfer and Seat Utilisation.
If you transfer your ticket using Ticket Transfer, the fixture will only count towards your seat utilisation requirement if the recipient attends the match and their ticket is scanned at the stadium.
See below how to access your attendance in the Ticket Hub.
When can I post on the ticket exchange?
Once the Silver Ballot for that game has been completed, your ticket will become available for you to post on the ticket exchange
To find out more on when the silver ballot will be completed for a particluar game click here.
When can I transfer my ticket(s)?
Once the Silver Ballot for that game has been completed, your ticket will then become available for you to transfer.
To find out more on when the silver ballot will be completed for a particluar game click here.
Cup Final Policy
Window 1
Platinum Season Ticket Holders who have utilised their Season Ticket for at least 22 matches* and who also meet one of the following criteria:
- Attended three European away matches or a qualifying number of domestic cup away matches;** or
- Have accumulated 10 or more away points.
Window 2
All other Platinum Season Ticket Holders who have met the 22-match utilisation threshold.*
Should Cup Final tickets go on sale before the conclusion of the Premier League season, utilisation will be calculated based on the proportion of the number of home matches played at that point in the season.
*The number of qualifying domestic cup away matches will depend on the number of away draws received in the relevant competition.
Please note that all Cup Final ballots are subject to meeting the relevant eligibility criteria, which will be communicated in advance of each ballot.
What time does the stadium open/close?
The Platinum Level opens 2.5 hours before kick-off and remains open until 2 hours after the final whistle, giving Platinum Members plenty of time to enjoy the Club Level facilities before and after the match.
For midweek fixtures, the Platinum Level closes at 11:00pm, regardless of the match finish time.