We are aware of an issue where the ticket for the Personal Assistant is currently not showing the option to download within the Ticket Hub.

Our team is aware of the issue and is working to resolve this as soon as possible. We apologise for any inconvenience caused and appreciate your patience while we work to get this resolved.

In the meantime, an email containing an option to download the Personal Assistant ticket will have been sent to the email address registered on your account.

Please look for an email with the subject “Download Your Match Ticket”, this would have been sent from the email address supporterservices@arsenal.co.uk. 

You can use the download option within this email to access the ticket.

Please be advised that a Personal Assistant ticket is not eligible for Ticket Transfer, if you have any queries or need any further assistance please do reach out to us here.