Arrive early to make the most of your matchday experience and benefit from "Fans First" offers, available on Club Level for up to 60 minutes after the stadium opens.

Please note, "Fans First" offers may vary depending on fixture and event timings and may not run at the late bars after every match. "Fans First" offers will also not run at games when we are offering other drinks offers, e.g. "Buy one get one on us". Please see timings outside the concession for details of when "Fans First" offers are running at your match. We reserve the right to withdraw the deal on the day.

More information on pricing and allergens & dietary requirements can be found here

Water Fountains are located outside these blocks.

Club Level

43

54

71

76

To assist us in getting you into the stadium quickly, please ensure bags are open and ready for inspection before being tagged by a member of the Safety Team at the turnstiles. Only bags smaller than A4 size are permitted.

There are items fans cannot bring into Emirates Stadium for safety reasons:

Luggage storage is available at London King's Cross station: more info here.

Emirates is a cashless stadium. All bars, restaurants, kiosks, programme sellers and retail outlets accept card payment only.

Matchday Programme Message

To request a message in a forthcoming match day programme, fill in this form at least 14 days before the match. Donations to the Arsenal Foundation are appreciated: https://www.arsenal.com/donate

Tannoy Message

Email supporterexperience@arsenal.co.uk no less than 14 days before the match. Include the game, message, and donation reference. A £10 donation to The Arsenal Foundation is required: www.justgiving.com/TheArsenalFoundation

We always endeavour to include all messages requested, but submitting a request is not a guarantee. 

Discriminatory language, including chanting, and anti-social behaviour is not tolerated. Report incidents to a steward or text "Foul" to 67777 with a description. Include all relevant information such as seat details.

Foodbank collections are held before Arsenal home games (excluding evening kick-offs after 5.30pm).

Donation point: podium level, near the Tony Adams statue at the North East corner, between Gates E and F.

Accepting:

• Baked beans
• Tinned fish
• Long life milk/juice
• Tinned soup
• Tinned fruit & vegetables
• Pasta
• Rice
• Sanitary products
• Christmas treats (chocolates, snacks)

Cash and card donations are also welcome.

If you are the ticket holder and have a Club Level ticket, and are experiencing any issues with your ticket, please visit either the Club Level East or West Entrance, where a member of our team will be available to assist you.

Please ensure you bring valid photo ID for verification purposes.

We have family-friendly toilets available inside the stadium. These facilities are designed to ensure a comfortable experience for families with young children and can be used by:

• Women
• Women with children
• Men with children
• Girls
• Boys

The toilets is located in Block 43.

Every standard toilet block contains a cubicle suitable for ambulant disabled supporters Changing Places Facility The Changing Places Toilet (CPT) is in Block 48 on Club Level. It is available to any supporter with access requirements in the stadium on a match day or a non-match day and it is fitted with a RADAR lock. 

On a match day, supporter with access requirements not on Club Level wanting to use the CPT facility should contact the Disability Liaison Team (DLT) via any steward and a member of the DLT will come and escort you.

For Men's fixtures, the Club Level opens 2.5 hours before kick-off and remains open until 2 hours after the final whistle, giving Platinum Members plenty of time to enjoy the Club Level facilities before and after the match.

For midweek fixtures, the Club Level closes at 11:00pm, regardless of the match finish time.

This is Subject to change for some fixtures throughout the season.

Children under 14 years of age must be accompanied by an adult aged 18 and over. All babies and children are required to have their own ticket. Furthermore, children aged 3 and under are not permitted to sit in the following rows:

• Club Level - Row 1

Please note buggies & prams are not permitted at Emirates Stadium and we do not have facilities to store them.

Searching for 'Luggage Storage' or 'Pram/Buggy Storage' nearby will offer solutions in the local area.

Emirates Stadium is fully accessible by bicycle. There are a number of cycle routes through the area and as Islington is a small, relatively flat borough, it’s a great way of getting to the stadium.

Routes across London are mapped out on Transport for London's Cycle Guides, a collection of 19 maps covering the whole of London. You can also plan your journey from your home to Emirates Stadium on Transport for London's online journey planner.

Once you arrive at Emirates Stadium, secure cycle parking is available at Highbury House at the bottom of the "Ken Friar Bridge". 

Arsenal stewards will be on hand to assist ahead of kick-off. Other cycle parking facilities in the area can be located on Islington Council’s website.

There is a secure (locked) cycle parking site at Finsbury Park Station, which is detailed on TfL’s website.

 Click here for pedestrian routes to Emirates Stadium

We thank you for choosing to travel to Emirates Stadium sustainably, and we wish you a safe journey to and from the stadium.

Our prayer room is located in Club Level Block 48. Please speak with a steward if you wish to use our multi faith prayer room.

The dress code is smart casual within our hospitality facilities (Arsenal shirts & colours are permitted). Please note that away colours are not permitted anywhere across Club and/or Box Level.