Gift Cards

How do I use my Gift Card Online?
Please shop as usual and then proceed to checkout. Under the payment method please click on “Use a gift card” and enter your 16 digit card number and your 8...
Mon, 7 Mar, 2022 at 7:52 AM
My Card is not being Accepted.Why?
If your card is not being accepted please check that the card number and pin code are correct. If you continue to experience difficulties please click here ...
Thu, 3 Mar, 2022 at 1:54 PM
How do i purchase a gift card?
You can buy our gift cards in four currencies British Pound Sterling, Euro, US Dollar and Australian dollar and in denominations of 15, 25, 50 or 100.. The ...
Thu, 3 Mar, 2022 at 1:55 PM
Where can i redeem my Gift Card?
You can redeem your gift card online or in any of our official Arsenal retail stores. Gift cards cannot be used to purchase Arsenal match tickets or members...
Thu, 3 Mar, 2022 at 1:55 PM
Will my Gift Card Expire?
Gift cards are valid for 12 months from the date of purchase or from the date of last use. We are unable to refund any remaining balance after expiry.   P...
Thu, 3 Mar, 2022 at 1:56 PM
How do i check my Balance or Top-Up my Gift card?
You can top-up your gift card at any Arsenal retail store provided the card currency is in Pound Sterling. You can check your balance online at www.arsenald...
Thu, 3 Mar, 2022 at 1:56 PM
I've Lost My Gift Card
Please keep your card safe and treat as cash as Arsenal cannot replace lost, stolen or damaged cards.
Thu, 3 Mar, 2022 at 1:57 PM
Can I Return My Gift Card in Exchange for Cash?
This card cannot be exchanged for cash and any remaining balance will need to be redeemed either online or in store.
Thu, 3 Mar, 2022 at 1:57 PM
I am returning my Order that was purchased with a gift card. How will i be refunded?
After your item return has been received a refund will be credited to the gift card used to place the original order. The funds will then be available on th...
Thu, 3 Mar, 2022 at 1:58 PM