Arsenal Help Centre

Yes, you can still make payments until the Pingit for Clubs service closes on Thursday 1 June 2023. After this, you won't be able to log into the ‘Manag...

You can continue to spend on your My Arsenal Rewards membership card and earn rewards points until Thursday 1 June 2023 if you have registered your card thr...

Yes, you can continue to log into the ‘Manage prepaid card’ area of the Arsenal Official app and top up funds until the service closes. Any auto top-ups yo...

Yes, you can use the ‘Manage prepaid card’ area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the se...

If you did not register your My Arsenal Rewards membership card to be used as a payment card or load funds on to it, then you do not need to take action. Pl...

The registration of your My Arsenal Rewards membership card will close on Tuesday 28 February 2023. From this point you will not be able to register your ca...

The Pingit for Clubs service will close on Thursday 1 June 2023. After this, you won't be able to log into the ‘Manage prepaid card’ area of the Arsenal...

You can freeze your payment card at any time in the app by tapping “Manage prepaid card” and using the toggle to “freeze” your card. Please contact our team...