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Gold Season Ticket FAQs
Ticket Hub
4
What is the New Arsenal Ticket Hub & What Can You Do on the Ticket Hub?
How do I access the Ticket Hub via the Arsenal app?
How do I download my season pass
How do I access the Ticket Hub via a PC/Laptop
Digital Ticketing - iPhone
3
My pass hasn't updated
My pass has disappeared from my Apple Wallet, how do I move it back into my wallet?
I am receiving an error accessing my digital pass
Digital Ticketing - Android
3
My pass hasn't updated
My ticket won't download on Android
My Android pass is archived
Gold Season Ticket
9
What is the breakdown cost of my Season Ticket renewal?
19 Match Season Ticket
23-match season ticket
Can I join the Cup Scheme?
Gold Season Ticket Seat Utilisation
Will my season ticket give me access to cup finals?
Can I purchase additional ticket(s) with my season ticket ?
How do I manage all my memberships under one login?
As a Season Ticket Holder how do I build up my Away Points?
Ticket Exchange
7
How do I sell my seat?
I've sold my seat and now have funds in my account
Do I pay a fee to sell my seat?
Seat Utilisation
I sold my seat but now want to attend, can I still go?
When can I sell my seat?
I am a Season Ticket holder in the Disabled Enclosure. Can I use Ticket Exchange?
Ticket Transfer
10
How do I transfer my ticket(s)?
I have transferred my ticket to the wrong member
Steps to transfer tickets to a non-member.
I can't find the member in my network
I transferred a ticket, it was returned to me, and now I can't see it
My ticket has not been accepted
Seat Utilisation
When can I transfer my seat?
Concession season ticket
I am a Season Ticket holder in the Disabled Enclosure. Can I use Ticket Transfer?