Tour FAQs 15

• Will the Premier League trophy be available to view on Emirates Stadium Tour?
• When is the Premier League trophy available on Emirates Stadium tour route?
• Can I take photos with the Premier League trophy?
• Is access to the Premier League trophy included in my Emirates Stadium Tour ticket?
• Can I guarantee seeing the Premier League trophy when I book?
• Will accessibility arrangements be available for viewing the Premier League trophy?
• Do I need to print my eTicket?
• Do children need a guardian on the tour?
• Can I purchase gift vouchers for a Stadium Tour?
• Are Stadium Tour tickets refundable or transferable?
• Is parking available at the stadium?
• Is there anywhere to leave luggage or bags?
• Can I take professional camera equipment into the stadium and museum?
• I am a student, do I qualify for a discount?
• Can I bring a pushchair/buggy on a tour?

Stadium Tour 9

• Stadium Tour and Museum Opening Hours
• Where to Begin Your Stadium Tour
• Duration of Stadium Tour and Museum Visit
• Booking a Time and Date
• Visiting the Museum Only
• Redeeming Third-Party Vouchers
• Missing Your Dated Stadium Tour
• Flexi Ticket Extension
• How do I redeem my Junior Gunner tour code?

Legends Tour 2

• How long is my Legend Tour expected to last (non-matchday)?
• I can no longer attend my Legend Tour. Can I change it?

Matchday Tour 6

• Do Matchday Tours run every match day?
• How long is my Matchday Tour expected to last and what is included?
• How long is my Whistlestop Tour expected to last and what is included?
• Can I take my bag on a Matchday Tour with me?
• I’m running late for my tour, can I go on the next one?
• I can no longer attend my Matchday Tour, can I change it?

Disabled Visitors 4

• I am disabled, will I be able to go on a stadium tour?
• Are assistance dogs allowed in the stadium?
• Do I need to pre-book my British Sign Language (BSL) Tour?
• I require a carer, can they join me on the tour?

Arsenal History Walking Tour 10

• Where do I begin my History Walking Tour?
• How long is the History Walking Tour?
• Do I need to book a time and date?
• Do I need to book onto the Stadium Tour following the History Walking Tour?
• Can I visit the Arsenal Museum?
• Is the History Walking Tour Accessible?
• What shoes should I wear?
• It is raining, will my tour still go ahead?
• I can no longer attend my History Walking Tour: can I change it?
• Does my Membership discount work for this tour?

Tours - Contact & Feedback 2

• I have a question about my tour, who can I contact?
• I have feedback on my tour, who can I contact about this?