FAQs
Stadium Tours.
Tour FAQs
10
Will the Premier League trophy be available to view on the Stadium Tour?
Do I need to print my eTicket?
Do children need a guardian on the tour?
Can I purchase gift vouchers for a Stadium Tour?
Are Stadium Tour tickets refundable or transferable?
Is parking available at the stadium?
Is there anywhere to leave luggage or bags?
Can I take professional camera equipment into the stadium and museum?
I am a student, do I qualify for a discount?
Can I bring a pushchair/buggy on a tour?
Stadium Tour
9
Stadium Tour and Museum Opening Hours
Where to Begin Your Stadium Tour
Duration of Stadium Tour and Museum Visit
Booking a Time and Date
Visiting the Museum Only
Redeeming Third-Party Vouchers
Missing Your Dated Stadium Tour
Flexi Ticket Extension
How do I redeem my Junior Gunner tour code?
Legends Tour
2
How long is my Legend Tour expected to last (non-matchday)?
I can no longer attend my Legend Tour. Can I change it?
Matchday Tour
6
Do Matchday Tours run every match day?
How long is my Matchday Tour expected to last and what is included?
How long is my Whistlestop Tour expected to last and what is included?
Can I take my bag on a Matchday Tour with me?
I’m running late for my tour, can I go on the next one?
I can no longer attend my Matchday Tour, can I change it?
Disabled Visitors
4
I am disabled, will I be able to go on a stadium tour?
Are assistance dogs allowed in the stadium?
Do I need to pre-book my British Sign Language (BSL) Tour?
I require a carer, can they join me on the tour?
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