What are My Arsenal Rewards points?
My Arsenal Rewards points are the currency of My Arsenal Rewards and can be redeemed for rewards through the My Arsenal Rewards hub. You will need to redeem the points you have earned to purchase a reward or experience, enter a prize draw or auction.
How can I earn points this season?
View the full list of how to earn points here.
Can I purchase points?
My Arsenal Rewards points cannot be purchased.
Will points expire?
Yes, My Arsenal Rewards points will expire at the end of each season on 31 May.
What should I do if I believe there was an error in my points calculation?
In the event that points appear to be remain missing from your account please contact us here making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned.
Can I earn points by attending away matches?
No, points cannot be earned by attending away matches.
What can I do with my points?
My Arsenal Rewards points can be redeemed against rewards on the My Arsenal Rewards hub. You must have the correct number of points in your My Arsenal Rewards account for a reward or experience to be redeemed, or to enter a prize draw or auction. Some rewards may have limited stock. Your My Arsenal Rewards points will expire at the end of the season.
How much is a point worth?
There is not a defined value on how much a single My Arsenal Rewards point is worth.
How do I redeem my points?
Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards hub and purchasing rewards or experiences and entering auctions or prize draws. Our range of rewards available on the My Arsenal Rewards hub will be frequently updated so make sure to revisit to check out the latest rewards you can redeem your points against.
I have nothing to redeem my points on?
Rewards will be available for redemption throughout the season. Members can choose to save or redeem their points as they wish, however, there is always the risk that if members choose to hold on to their points until the end of the season in the hope of claiming a money-can’t-buy experience or other, those opportunities may not be available.