As per the Arsenal Membership Terms and Conditions 2023-24, you have the right to cancel the renewal of your Membership within 14 days of payment being taken by the Club for each subsequent renewal of your Membership, provided that you have not used your Membership to purchase any tickets within that 14-day period. As you have gone past the 14 day period, no refund will be issued.

To discuss this with a member of the team please call our Membership Department on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further.


The phone lines are open Monday to Friday 09:30am – 17:00pm.


You can also send an email to for further assistance.