Q. I haven’t received the password reset email


A. Please check your junk or spam folders for the password reset email. If you still do not see the password reset email, select 'Resend Email' here:



Q. I reset my password and I have forgotten it


A. On the log in page, please click 'Forgotten Password':




Q. I no longer have access to the email address on my ticketing account


A. Call our team on +44207 6195000 and choose 'Single Sign On' on the telephone menu