No, you do not need to register an account with Arsenal Direct in order to place an order. You will just need an email address, so we can send you a recap of your order details and a tracking number once it’s shipped.

When placing your order, you can decide to register an account with us for a quicker checkout next time. Should you decide not to register, we will not store your shipping details and we will have to ask for them again on your next order.

To get your 10% membership discount, all you have to do is log in with your email address and password. Once logged in, your discount will automatically apply to your basket, ready for you to enjoy.

If you are not a member yet and would like to become one, you can find out more and join here.

The membership discount also applies on sale items and other promotions, subject to discretion.

Please see the 'Promotions' FAQ section for further details and exclusions.

Please allow 48 hours from the activation of your membership for your member discount to work on Arsenal Direct.

Ensure you have logged in with your email address and password. If you are still having problems, we’d recommend checking that your membership is still active and has not expired. If this still doesn’t solve the issue, please contact us here and we will look into this for you.