Click & Collect is a convenient solution for busy people like you who may not be able to receive a delivery at home.

With our Click & Collect service you can choose to have your order delivered to a collection point near you in the UK and pick it up at a time that suits you.

You will need to check the opening times of your local Click & Collect store.

At checkout, you will be given a choice between home delivery and Click & Collect. Simply select Click & Collect and you will be prompted to enter your postcode to find a list of your nearest collection points.

Select your preferred location and proceed with your order. Please note that you will need to enter a valid billing address before submitting the order.

Please ensure that you enter a valid mobile number as the courier will notify you via SMS once your parcel has been delivered to your chosen collection point.

Should you decide to return your order for an exchange, please be prepared to provide us with a residential address where we can send you your exchanged items, as we are currently unable to process exchanges through our Click & Collect service.

You can track the progress of your order here or via the tracking number in your shipping confirmation email.

Please allow at least 3 to 5 working days for your parcel to be delivered if you have chosen a standard delivery and up to 2 working days if it’s an express delivery.

You will be notified by the courier via SMS once your parcel has been delivered, so it is important to make sure you have provided a valid mobile number when ordering.

Please bring with you a proof of purchase (it can be an email from us or a text message from the courier) and a form of ID (such as identity card, passport, or driver’s license).

We are unable to change your Click & Collect store once your order has been submitted.

You will need to cancel your order following our cancellation procedure. If your order has already been despatched, you will not be able to cancel the order and we will need to wait for the parcel to be returned to us before we can issue a refund. This can take up to 14 working days.

Your selected Click & Collect store will hold your parcel for up to 7 days.

If the parcel is not collected by then, it will be returned to our warehouse. We will issue a refund once we have received the parcel. This can take up to 14 working days.

Should you wish to repurchase your items after you received your refund, you can do so by starting a new order (subject to stock availability).