I am disabled, will I be able to go on a stadium tour?
Emirates Stadium boasts excellent disabled facilities and all levels are accessible by lift. Registered disabled guests qualify for concession discount and can bring along one carer free of charge. Disabled parking is available for guests with a valid Blue Badge. Parking must be pre-booked 72 hours in advance. Please call 020 7619 5000 Option 2 to discuss accessibility arrangements with a member of the team. Please find a copy of our access statement here.
Are assistance dogs allowed in the stadium?
Assistance dogs, with valid paperwork, are permitted in the stadium in accordance with the Equality Act 2010. No other dogs, pets, or animals are allowed.
Do I need to pre-book my British Sign Language (BSL) Tour?
We have 30 handsets on site that are loaded with the BSL tour, and no pre-booking is required.
I require a carer, can they join me on the tour?
Yes, visitors with valid proof of need can bring their carer with them on the tour free of cost. You do not need to pre-book a ticket for your carer for standard stadium tours, please simply speak to our Tours desk staff when you arrive for your tour. If you require your carer to join you on a Legend Tour, please reach out to us here in advance.