Sales Window 1
Sales Window 1
Platinum and Gold Season Ticket Holders with 10 or more away points are guaranteed a ticket, provided they complete their purchase during the designated sales window. Travel Club members who meet the qualifying criteria are also eligible to purchase during this window.
Supporters may purchase tickets for up to six eligible members per booking.
Sales Window opens: Monday 20 July, 1:00pm
Sales Window closes: Tuesday 21 July, 1:00pm
What are the other ticket sales windows?
All subsequent sales windows will operate via a ballot.
Sales Window 2
Eligible supporters:
- All remaining Platinum and Gold Season Ticket Holders
- Silver and Red Members with 10 or more away points
Applications may include up to six eligible members
Ballot opens: Wednesday 22 July, 12:00pm
Ballot closes: Friday 24 July, 12:00pm
Successful entrants will be eligible to purchase during the below window:
Purchase window opens: Monday 27 July, 1:00pm
Purchase window closes: Tuesday 28 July, 1:00pm
Sales Window 3
Eligible supporters:
- Silver Members
- Silver Cannon Members
- Silver Senior Members
- Junior Gunners
Applications may include up to six eligible members.
Ballot opens: Friday 31 July, 12:00pm
Ballot closes: Monday 3 August, 12:00pm
Successful entrants will be eligible to purchase during the below window:
Purchase window opens: Tuesday 4 August, 1:00pm
Purchase window closes: Wednesday 5 August, 1:00pm
How do I register for the ballot?
More information can be found here.
Can friends or family sit together?
Yes, if all other successful members are in your network, then you can do the booking on their behalf.
A member of my successful ballot application no longer wants to purchase
If you applied as part of a group and your ballot application is successful, all members of the group will be successful.
If one or more members of your group decides not to purchase their ticket, this will not prevent the remaining members from purchasing theirs.
I qualify for Sales Window 1. Can I purchase tickets with someone who qualifies in a later window?
No. Supporters who purchase tickets during Sales Window 1 will not be eligible to enter the Sales Window 2 ballot with friends or family.
If you wish to sit together with supporters who qualify for Sales Window 2, we recommend waiting and applying together during that ballot.
Can I choose my seat?
Yes. If your ballot application is successful, you will be able to select your preferred seats when you log in to complete your purchase.
Can I move my booking after purchasing?
Unfortunately, we are unable to relocate bookings made in different sales windows. As a result, groups who purchase tickets during separate sales phases cannot be guaranteed seats together.
What does "Standby" mean?
If your application is placed on standby, it will remain active within the system.
Should ticket demand during previous sales windows not exhaust our allocation, or if we receive an additional allocation from the FA, supporters on the standby list will be contacted by email and invited to purchase tickets on a first-come, first-served basis.
How much do Community Shield tickets cost?

Where will Arsenal supporters be seated?
Arsenal has received an initial allocation of 25,218 tickets for this fixture. Supporters will be seated in the South Stand of the Principality Stadium.
I have multiple Season Tickets on my account and would like to enter the ballot separately rather than as a group.
When you log in, your primary Season Ticket will automatically be selected.
To submit separate ballot applications, please apply online using your primary account, then contact us here with the additional membership number(s).
We will register the remaining Season Ticket(s) separately on your behalf.
Will tickets be digital or paper?
All tickets for this fixture will be issued digitally and will be available to download via Ticket Hub in the Arsenal app.
Supporters who use a physical membership card for Emirates Stadium home fixtures will receive an email during the week before the match with details of their entry method for this fixture.
When will I receive my ticket?
Digital tickets will be available to download during the week leading up to the match.
Can I transfer my ticket to someone else?
No. Ticket Transfer is not available for this fixture. Tickets are strictly for use by the named member and cannot be transferred.
I have multiple Season Tickets on my account. How does my guest use their ticket?
You will need to download all tickets to your mobile device and scan each supporter through the turnstiles upon entry.
Stadium Regulations
- Supporters under the age of 16 must be accompanied by an adult aged 18 or over.
- Children under the age of two are not permitted entry.
- Small bags are permitted, provided they are no larger than 35cm × 40cm × 19cm, or are of a standard handbag size.
- There are no bag storage facilities at the stadium. Please make alternative arrangements for larger bags.
Coach Travel
Coach travel to the Principality Stadium is available for £45 per person.
Once you have completed your ticket purchase, please click here for further information and to book your coach travel.
Will I receive an away point?
No, away points are not awarded for games played at a neutral stadium.