If you are receiving the below message when downloading your pass.



This means that your pass has already been download to a device.

A digital pass can only be downloaded and used on one device at a time.

After you download and activate it on an Apple iPhone or Android device, you cannot transfer or download the same pass onto another device.

Ticket Hub Error

If you are seeing the message below when accessing the Ticket Hub, please select the back button in the top-left corner and then try accessing the Ticket Hub again.

If the issue persists, please delete and reinstall the app.

To help prevent this message from appearing again, please ensure you fully close the app once you have finished using it.