If you are receiving the below message when downloading your pass.



This means that your pass has already been downloaded to a device. Your seasonal pass only needs to be downloaded once and will remain active in your wallet, automatically updating throughout the season.

If your pass is not showing in your wallet, we recommend checking the Expired Passes section within your wallet settings, as your pass may have been moved there. If you find your pass, you will need to unhide it to make it visible in your wallet again.



Follow the steps below to unhide your pass.

Older iPhone Models


Newer iPhone Models


Now that you have unhidden your pass and it is showing in your wallet, you may need to manually update the pass to show your next game


Go to Apple Wallet → your season pass → circle with three dots → Pass Details

Screens screenshot of a ticket AI-generated content may be incorrect.


Pull down to refresh/update the pass or toggle Automatic Updates off and on