Arsenal Help Centre

Disability Ticket Access 2023/24 7

• Will tickets for Disability Access Members be balloted?
• Can I enter the ballot with a non-DA member?
• I have specific seating requirements, how do I request this?
• If I am unsuccessful in the ballot will my application be held for the Ticket Exchange?
• If I am successful in the ballot but then cannot attend, will I receive a refund?
• 2023/24 Disability Access (DA) Ballot Purchasing Process (Pictorial Guide)
• 2023/24 Disability Access (DA) Ballot Purchasing Process (PDF Guide)

Membership With Disability Access (DA) 5

• What is a Disability Access Membership?
• How do I renew my Disability Access Membership (previously Purple Membership)
• Proof of Eligibility
• Personal Assistants
• Disability Access Membership General Information

Getting to Emirates Stadium 5

• Disabled Supporters - Travelling by Public Transport
• Disabled Supporters - Travelling by Car
• Blue Badge Parking
• Blue Badge Parking - Booking Periods
• Disabled Supporters - approaching Emirates Stadium on foot

At the Stadium - Matchday 12

• Disabled Supporters - Matchday Box Office
• Disabled Supporters - Entering the Stadium
• Accessible Viewing Areas - Wheelchair Users
• Easy Access & Ambulant Disabled Supporter Seating
• Supporters With Sensory Differences
• Accessible Toilets
• Disabled Supporters - Catering Facilities
• Disabled Supporters Lounge
• Disabled Supporters - Retail Stores
• Blind & Partially Sighted Supporters
• Assistance for Supporters - Temporary Disabilities/Non Disability Access (DA) Members
• The Armoury on a matchday

Disabled Fans - Non-Matchday 3

• Disabled Visitors - Stadium Tours & Museum
• ADSA - Arsenal Disabled Supporters Association
• Disabled Supporters - Contacting the Club