Arsenal Help Centre

Membership Renewals 3

• My payment has failed for my membership renewal, how do I renew for Season 2024/25?
• How do I become a member?
• How do I check if my membership has renewed for season 2024/25

Memberships Overview 11

• Digital Membership
• Welcome To Our World Membership Ages 0-3
• Team JGS Membership Ages 4-11
• Young Guns Membership Ages 12-16
• Cannon Membership Ages 17-18
• Memberships with Disability Access (previously Purple Membership)
• Red Membership
• Silver Membership
• Arsenal Women's Season Ticket
• Gold Membership
• Platinum Membership

Membership FAQs 4

• Where can I find my membership number?
• Can I buy more than 1 ticket with my membership?
• How do I update my Direct Debit details?
• I have a question about my Membership - who should I contact?

Bonds/Debentures 5

• I have a Bond/Debenture, what are my options?
• Can I privately transfer a debenture to someone I know?
• How do I list my debenture? How do I purchase or bid for a debenture?
• I need to arrange a replacement Bond/Debenture certificate
• Bond/Debenture FAQ's

Gold Season Ticket 10

• I am a Adult Season Ticket Holder, What is included in my season ticket.
• Does My Season Ticket Include The Champions League Games?
• I am a Young Adult Season Ticket Holder, What is included in my Season Ticket
• I am a Junior Gunner/Cannon Member, What is included in my season ticket
• I am an existing Family Enclosure Season ticket holder , what is in included
• Will My Season Ticket Give Me Access to Semi & Cup Finals?
• Can I purchase additional ticket(s) with my season ticket ?
• If I can't attend a game, what are my options?
• Using Your Seat
• I have a concession season ticket & need to transfer my ticket for a fixture to a friend/family member

My Account 6

• How do I create a ticketing account?
• How do I reset my password?
• Creating and Managing your Network
• How do I update my details?
• How to activate online account
• I have changed my password but i can't log in

Online Box Office 5

• I am receiving a 403 error message on the Online Box Office, why is this?
• I am having problems accessing parts of the site when purchasing tickets
• Error messages buying tickets on the Online Box Office
• I can't find a ticket on the Ticket Exchange
• I am receiving the message 'Your Session Has Been Suspended'

Season Ticket Waiting List 4

• How do I join the Season Ticket Waiting List?
• Season Ticket Waiting List FAQs
• Disability Access Season Ticket Waiting List
• I’m on the Season Ticket waiting list. How can I find out my position?

Teamsheets 1

• Teamsheets