Season ticket utilisation
In 2025/26, season ticket holders must continue to use their seat for at least 20 out of the 23 matches included in their season ticket to be eligible for renewal. Supporters who opt for the 19-match season ticket must utilise their seat for at least 17 out of 19 games.
If season ticket holders are unable to attend any fixtures included in their season ticket, they can resell their seat on Ticket Exchange to other Arsenal members or transfer to a friend or family member via Ticket Transfer. There is no cost to the season ticket holder for these services.
From next season, if season ticket holders post their ticket on Ticket Exchange on the day of the match, they will only receive their seat utilisation badge if the ticket sells. If they post their ticket on Ticket Exchange before midnight on the day before the match, they will receive their badge regardless of whether it sells.
Match-by-match seat utilisation
From the 2025/26 season, we are introducing a seat utilisation policy for match-by-match ticket holders.
This means members will be blocked from entering the ballot for the remainder of the season if they do not utilise their seat (either attend the match or put their ticket on Ticket Exchange) on more than one occasion.
If match-by-match members post their ticket on Ticket Exchange on the day of the match, they will only receive their seat utilisation badge if the ticket sells. If they post their ticket on Ticket Exchange before midnight on the day before the match, they will receive their badge regardless of whether it sells.
Please click the video below to view how to track your attendance using the Arsenal app.