Arsenal Help Centre
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What are the Stadium Tour and Museum opening hours?
Where do I begin my Stadium Tour?
How long is my Stadium Tour and Museum visit expected to last?
Do I need to book a time and date?
Can I visit the Museum only?
Where is the Museum located?
I have a voucher from a third party, how do I redeem it?
How long is my Legend Tour expected to last (non-matchday)?
I can no longer attend my Legend Tour, can I change it?
Do Matchday Tours run every match day?
How long is my matchday tor expected to last and what is included?
How long is my Whistlestop Tour expected to last and what is included?
Can I take my bag on a matchday tour with me?
I’m running late for my tour, can I go on the next one?
I can no longer attend my Matchday Tour, can I change it?
Tours - Information for Disabled Visitors
I am disabled, will I be able to go on a stadium tour?
Are assistance dogs allowed in the stadium?
Do I need to pre-book my British Sign Language (BSL) Tour?
Tours - FAQs
Do I need to print my eTicket or can I show this to you on my smart phone?
Can I purchase gift vouchers for a Stadium Tour?
Are Stadium Tour tickets refundable or transferable?
Is parking available at the stadium?
Is there anywhere to leave luggage or bags?
Can I take professional camera equipment into the stadium and Museum?
I am a student, do I qualify for a discount?
Tours - Group Bookings
I regularly bring groups to the Stadium Tour, do you offer any further discounts?
Tours - Contact & Feedback
How can I provide feedback?
Need to call us?