All members who are unable to attend a game can make their ticket available once the match is sold out via the Ticket Exchange Service.
Upon a buyer being found and a sale being made, your digital pass will be disabled for the game while the buyer's digital pass will be activated. The credit for the ticket sale will be deducted from the cost of your season ticket renewal if you are a season ticket holder or the funds can be withdrawn throughout the season using the Cashback service.
Ticket Exchange – Posting Your Seat
Step 1: To access Ticket Exchange, visit www.eticketing.co.uk/arsenal and click the Log In button in the top right-hand side of the screen.
Step 2: Then, click on the head and shoulders icon in the top right-hand corner before clicking ‘Manage Tickets’.
Step 3: The games which can be posted for sale via the Ticket Exchange platform will appear and you will need to select the game you'd like to post your ticket for.
Step 4: Ensure the box is ticked next to the desired seat to post for sale and click on ‘Sell On Ticket Exchange’ under ‘Ticket Actions’.
Step 5: Click ‘Proceed To Payment’ on the following page.
Step 6: Review the seats being posted for re-sale before accepting T&Cs and clicking on ‘Complete Purchase’.
Step 7: You will then see a confirmation screen confirming the Ticket Exchange posting.
Note:
- The funds for selling your ticket will be added to your online account and can be withdrawn in a cashback window throughout the season. The dates of these cashback windows can be found here: https://www.arsenal.com/ticketexchange
- Red/Silver/Cannon/Junior Gunner Members are charged a 10% admin fee if their ticket sells via the Ticket Exchange service.