We are always saddened to hear of the loss of a loyal supporter.

In most cases we are able to transfer the season ticket to a close family member to retain the seat within the family.

In order to do this we need the following information:

  • Membership number, address, and DOB of the supporter that has passed away
  • A copy of the death certificate
  • Proof of family relationship
  • Any existing membership number of the person the season ticket is to be transferred to, along with their full details
  • Photo ID may be required

If the family choose not to retain the season ticket we can arrange a pro rata refund for the remainder of a season. 

If you are the husband, wife, civil partner, son or daughter of the person who has died - or a solicitor acting on their behalf - we'll ask you to send us a copy of the death certificate. You may also need to send a certified copy of probate.

You can get in touch by phone on 020 7619 5000 or by completing the contact form.