Once you have renewed or purchased a new Junior Gunner membership, Please allow 72 hours for the tour code to be sent to the email address on your membership account.
The email will have the subject heading 'Your FREE Stadium Tour Code' and the email address it will be sent from is arsenal@mailing.arsenal.co.uk. Please ensure you check your spam/junk folder if you are unable to locate the email.
If you are still unable to locate the email please contact us here to let us know and include your membership number(s).
How to redeem your tour code for a self guided tour
Please click here to redeem your Junior Gunner Tour code.
Once on the page scroll down and add your quantity and then click on 'add to bag'.
On this page you will need to add your Junior Gunner Tour code to the voucher code box and click apply.
You will then receive a prompt to say the code as been applied and the amount you have saved.
If you have entered the code and you are receiving the below error , then this will be because of the combination in your basket or there is currently a promotion on for stadium tours and you won't be able to use a tour code when a promotion is running.
- If you have added an infant to the booking then we advise you to click on the 'remove item' button and re do your booking and do not include an infant ticket and at the tours desk on the day the team will be able to assist with booking in the infant.
- If you have two Junior Gunner codes and only one adult, the site will only allow one voucher code per booking so we advise to book one adult and one child online using one code and at the tours desk on the day the team will be able to assist with booking in the other Junior Gunner.
Now click on 'proceed to checkout' and enter your payment details and then you will be sent a tour voucher via email and the voucher is valid for 3 months.
No pre-booking of time and dates are required for those that have booked a Stadium Tour online, simply turn up on a day that suits within the three month validity period, However we do strongly recommend you check the opening hours page here to see if there are any tour route closures advertised.