Please note that when you enter the ballot, an authorisation charge will be applied to your card. This temporary charge serves to validate your payment card and will be immediately refunded.
Transactions can be declined due to various reasons like insufficient funds, incorrect card details, expired cards, and bank's fraud detection.
If you are receiving the below message then please double check the card details you are entering are correct.
If you are receiving the below message then this could mean that either the billing address doesn't match the address on your membership account or you are missing mandatory fields on your membership account and we advise for you to check your membership account to find out if any of your information is out of date or missing.
You can check your 'My details' section within your online account, further information can be found here
Once you have made any changes to your details please log out and log back in and try again, We also recommend you delete your cookie/cache.