Arsenal Help Centre

Update 1

• I haven't received all of my tickets

Ticket Hub 9

• What is the New Arsenal Ticket Hub & What Can You Do on the Ticket Hub?
• How do I access the Ticket Hub via the Arsenal app?
• How do I access the Ticket Hub via a PC/Laptop
• How do I download my ticket(s)?
• My ticket won't download on Android
• How do I track my attendance?
• How do I view my ticket history?
• I am receiving an error accessing the app
• How do I sell my ticket on the exchange?

Ticket Transfer 8

• How do I transfer my ticket(s)?
• How do I accept a ticket?
• I have accepted a transferred ticket but can't make the match. How do I return it?
• What happens if I miss the deadline to accept the ticket?
• I have transferred my ticket to the wrong member
• How to transfer tickets to a non member?
• I transferred a ticket, it was returned to me, and now I can't see it
• I can't find the member in my network

Season Ticket / 6-Game Bundle Information 9

• What games are included in my seasonal product?
• 2025/26 Season Ticket & Six Game Bundle Prices
• How many games am I required to utilise my Home Advantage Pack + or Home Advantage Pack for to be eligible to renew for the 2025/26 season?
• What is included in my seasonal product?
• Seating Map
• Meadow Park
• Away Tickets
• Fan Choice Pilot comes to Emirates Stadium
• WSL Alcohol Fan Choice Pilot FAQs

Single Sign-On 5

• Why do I have a new Membership number?
• I can’t get my concession pricing – what should I do?
• Why have these changes been made?
• Why am I being asked to update my password and how do I do it?
• Creating and managing your network

At The Stadium 21

• What can I bring into the stadium?
• Can I pay cash at the stadium?
• Travelling To The Emirates
• Do you have a prayer room?
• How do I report an incident?
• What food/drink is available inside the stadium?
• Water Fountains
• Family friendly toilets
• A map of the Emirates Stadium
• Coach Parking at the Emirates
• what3words - find precise locations at The Emirates
• Public Transport
• Travelling by car to Emirates Stadium
• Traffic Information
• Access Wristbands
• What time does the box office open?
• Can I do a Stadium Tour and/or visit the museum?
• Matchday and Programme Announcements
• How can I contact the Supporter Services team?
• How to scan your Digital Pass at Emirates Stadium
• Half time penalty shoot out