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FAQs
Arsenal v London City Lionesses
Update
1
I haven't received all of my tickets
Ticket Hub
9
What is the New Arsenal Ticket Hub & What Can You Do on the Ticket Hub?
How do I access the Ticket Hub via the Arsenal app?
How do I access the Ticket Hub via a PC/Laptop
How do I download my ticket(s)?
My ticket won't download on Android
How do I track my attendance?
How do I view my ticket history?
I am receiving an error accessing the app
How do I sell my ticket on the exchange?
Ticket Transfer
8
How do I transfer my ticket(s)?
How do I accept a ticket?
I have accepted a transferred ticket but can't make the match. How do I return it?
What happens if I miss the deadline to accept the ticket?
I have transferred my ticket to the wrong member
How to transfer tickets to a non member?
I transferred a ticket, it was returned to me, and now I can't see it
I can't find the member in my network
Season Ticket / 6-Game Bundle Information
9
What games are included in my seasonal product?
2025/26 Season Ticket & Six Game Bundle Prices
How many games am I required to utilise my Home Advantage Pack + or Home Advantage Pack for to be eligible to renew for the 2025/26 season?
What is included in my seasonal product?
Seating Map
Meadow Park
Away Tickets
Fan Choice Pilot comes to Emirates Stadium
WSL Alcohol Fan Choice Pilot FAQs
Single Sign-On
5
Why do I have a new Membership number?
I can’t get my concession pricing – what should I do?
Why have these changes been made?
Why am I being asked to update my password and how do I do it?
Creating and managing your network
At The Stadium
21
What can I bring into the stadium?
Can I pay cash at the stadium?
Travelling To The Emirates
Do you have a prayer room?
How do I report an incident?
What food/drink is available inside the stadium?
Water Fountains
Family friendly toilets
A map of the Emirates Stadium
Coach Parking at the Emirates
what3words - find precise locations at The Emirates
Public Transport
Travelling by car to Emirates Stadium
Traffic Information
Access Wristbands
What time does the box office open?
Can I do a Stadium Tour and/or visit the museum?
Matchday and Programme Announcements
How can I contact the Supporter Services team?
How to scan your Digital Pass at Emirates Stadium
Half time penalty shoot out