Please see important information for supporters travelling to Germany for the Bayer Leverkusen v Arsenal - UEFA Champions League match:


Bayer Leverkusen v Arsenal Kick Off - 1:45 (Local time) 

 

This link has a dedicated page to safety and security advice on how tourists can stay safe whilst in Leverkusen. 

 
British Consulate General - Dusseldorf 
Willi-Becker-Allee 10 
40227 Dusseldorf 
Germany 
 

To call in an emergency or send an online enquiry use the contact form:  GOV.UK - Help for British people abroad 

   

Urgent Assistance 

 

If you’re in Germany and you need urgent help, call +49 (0) 30 204570 (24/7, 365 days a year). 
 
In the UK call: +44 (0) 20 7008 5000 

 

Emergency Travel Document 

 

If you find yourself without your British Passport whilst you are abroad (because it is lost or stolen), then you will need to apply for an Emergency Travel Document to return to the UK. 

 

The application for this document is done online at the link below and costs £100. 

 

 

Ticketing 

 

This match is sold out, and supporters are urged not to travel without a ticket. 

 
When will I receive my ticket(s) 
For this fixture, all tickets must be collected in Germany. To collect, supporters must bring their physical passports, please note that copies or other forms of ID will not be accepted and tickets cannot be collected by third parties.Details of the when and where to collect will be communicated to the lead booker in due course via email.  

 
 Stadium Address 

 

BayArena 
Bismarckstraße 122-124 
51373 Leverkusen 
Germany 
 
Kick Off - 17:45 (Local time) 

 

Getting to and from the Stadium 

 
Directions to the BayArena | Bayer 04 Leverkusen 


Train Tickets

Regional and Local Trains are free to use for the fixture with a valid match ticket and an ÖPNV KombiTicket. Follow this link to enter your ticket number to retrieve your transport ticket. The train ticket code can be viewed in the wallet details. On both Android and Apple devices, this can be accessed via the three dots in the top right corner. The code is six characters long and consists of letters and numbers.

The KombiTicket is valid from four hours before the start of the game until 03:00 the following day in all public transportation services of VRS and VRR (2nd class).

Taxi
For supporters getting dropped off by taxi at the stadium, there is no designated drop off point for away fans.


Parking
There is no standard parking available at the Bay Arena.

At the Stadium 
 
Match Tickets 

 
Tickets are not transferable and cannot be used by any other supporter. Duplicate tickets will not be issued.  
 
Please sit in the seat allocated to you and detailed on your ticket. 
 
Stadium Access 

 

The BayArena will open 120 minutes before kick-off 

Tickets will be scanned first followed be a search  

 

 

Accessible Information 
Members of the Disability Liaison Team will be on hand to assist supporters and if you have any problems, you can contact Aaron directly on +44 7783 894 461. 

 

Seating location 
The away section “Guest Area” is in the Southwest corner of the BayArena. Guest area is marked in Green (SG1-SG3) 
 
Area for Disabled supporters is marked in Red (H4) located in the South stand.  


 

 

 

 
Food & Drink 
 

The stadium is cashless. All kiosks will accept all major cards for payment.  

It is prohibited to bring food and drink into the BayArena 

Drinks are served in returnable/reusable cups, with a deposit of €2.00 required 

 

 

 

 
Flags & Banners 
The stadium is cashless 

All flags and banners must be checked by Leverkusen stewards prior to entry. The checkpoint for checks is located to the right of the away supporter turnstiles.  

Flag (max size permitted) – 1.30m height x 1.25m width Certain sections of the away section must not be covered by any flags/materials as show by the yellow markings below: 

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Prohibited items 

 
 

 
 
 

Bag Policy 

Small bags (no larger A4 in size) are permitted. A left luggage facility is available at cost of  

€1.00 in cash, however bulky items such as suitcases are not permitted.