I am receiving an error accessing my digital pass : Arsenal Help Centre

I am receiving an error accessing my digital pass Print

Modified on: Thu, 3 Apr, 2025 at 1:19 PM

If you are receiving the below error then please try the below steps.

Install version 8.1.5 (ensure you have the latest version of the Arsenal app)
Go to menu (three lines top right of the page on Arsenal app)
Open settings
Under "Advanced" there is a "Clear keychain" button, click on that. That should force the user to be logged out completely.
After the above steps, attempt to log in again.

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