From the 2025/26 season, we are introducing a seat utilisation policy for match-by-match ticket holders.

This means members will be blocked from entering the ballot for the remainder of the season if they do not utilise their seat (either attend the match or put their ticket on Ticket Exchange) on more than one occasion.

If match-by-match members post their ticket on Ticket Exchange on the day of the match, they will only receive their seat utilisation credit if the ticket sells. If they post their ticket on Ticket Exchange before midnight on the day before the match, they will receive their credit regardless of whether it sells.                     

This rule, along with seat utilisation requirements, are not applicable to disability access members.