To enter a ticket ballot, you must have a valid Arsenal membership. Each membership is eligible for one ballot entry and, if successful, one ticket per membership. 

Adult supporters can purchase a Red Membership, while supporters aged 4–16 can purchase a Junior Gunner Membership, both of which provide eligibility to enter ballots for home fixtures. 

More information on membership options can be found here.

My Network is a feature within your online ticketing account that enables you to connect with friends and family. This allows you to manage tickets together, purchase seats as a group, and register for ballots. 

Please follow the steps below to add a member to your network
 

Step 1: 
To activate your membership, visit www.eticketing.co.uk/arsenal and click the Log In button in the top right-hand side of the screen.

Step 2: 
Then, click the head and shoulders icon again to access account information and click on ‘View Account Menu’.

Step 3: 
Click on ‘Account Management’ and then ‘Network’.

Step 4: 
To add someone to your Network, click on ‘Add Members’.

Step 5: 
Type in the Membership Number and Surname of the Member wishing to be added to the Network.

**please ensure there is no space after the surname or membership number as this will prevent the system locating the member**

Step 6: 
Once the Member is found, click on ‘Add Member’. 

Step 7: 
You should see a confirmation page, which shows the ‘Member Added’ messaging.

Step 1: Visit the Arsenal Ticketing Website

Go to: www.eticketing.co.uk/arsenal

Once the website loads, click the Log In button located in the top-right corner of the screen.

Step 2: Log In to Your Account

Enter your:

• Email address
• Password

If you are having any issues logging in then you can reset your password here.

Step 3: Select “Tickets & Ballot & Ballot Registrations”

Go to Tickets & Ballot & select Ballot Registrations. 

Step 4: Choose your ballot

Find the relevant ballot for your membership and click Apply for Tickets. If you are not eligible, an error message will appear. 

Note

If you receive the error message shown below when attempting to enter a ballot, it usually means that either you are not logged in to your account or you have selected a ballot that is not available to your membership type. For example, if a Red Member or Cannon Red Member attempts to enter the Silver Member ballot, this error message will be displayed. 

Step 5: Select how many tickets you are applying for

Select the number of tickets (maximum 4) and assign them to members in your network.

Step 6: Add members to your application

Click Add another member to include others. Greyed-out members are not eligible.

Step 7: Choose your preferred seating area
Choose up to two preferred price bands. You can also opt into any remaining areas if unsuccessful and/or register interest for the family area.

Step 8: Enter Payment Card

Enter your card details. You will only be charged if your application is successful.

Step 8.1: 

Review your application summary and submit. You will receive a confirmation email with your registration details.

Please keep an eye on our ticketing page here for updates, as this is where we publish the payment processing dates for ballot applications for each fixture. 

We recommend ensuring that sufficient funds are available in your account on the relevant payment date. In some cases, your bank may require you to authorise the transaction, which is typically done through your banking app. 

If your payment is declined for any reason, unfortunately your ballot application will be considered unsuccessful.