At the stadium

What time does the stadium open?
Usual timings for a matchday are: Club Level - 2 hours before kick-off General admission - turnstiles open 1.5 hours before kick-off
Sun, 6 Mar, 2022 at 8:41 PM
COVID Requirements
We are working together with the UK Government, Local Authorities and Premier League to ensure we keep everyone safe and maintain full capacity at our games...
Sun, 6 Mar, 2022 at 8:42 PM
The Armoury on a matchday
Please see below our opening times for the Armoury and Highbury House stores on Matchdays.
Wed, 23 Mar, 2022 at 4:22 PM
Lost Property
If you lose any personal items at Emirates Stadium on a Matchday please contact the Stadium Management department on 020 7704 4030 or stadium@arsenal.co.uk ...
Sat, 5 Mar, 2022 at 3:08 PM
My Seat is Broken, How do i report this?
Please email stadium@arsenal.co.uk with a brief description of the issue and also please include your Block, Row and Seat number. On a Matchday you can ...
Mon, 7 Mar, 2022 at 1:56 PM
Do you have a Prayer Room?
Our Prayer Room is located in lower tier block 8 and club level block 48, Please speak with a steward if you wish to use our multi faith prayer room.
Thu, 3 Mar, 2022 at 4:29 PM
Confiscated Ticket
If your ticket is confiscated on a Matchday, please email confiscatedtickets@arsenal.co.uk or telephone +44 (0)207 619 5000 after midday on the following wo...
Sat, 5 Mar, 2022 at 3:11 PM
Can I Use the Lift on a Matchday?
Lifts will be operating on matchdays but we encourage you only to use them if you are disabled or have a medical condition. Supporters wishing to use the li...
Sat, 5 Mar, 2022 at 4:03 PM
I have Lost my ticket on the way to the game,What should I do?
Please visit the Match Day Box Office, The Match Day Box Office is located on Hornsey Road at the southern end of the stadium next to The Armoury Store and ...
Fri, 22 Apr, 2022 at 7:23 PM
I have arranged a collection of a membership card/ticket, Where should I go?
Please visit the Collection Office, The Collections Office is located on podium level opposite turnstile block S at the south west end of the stadium. Pleas...
Fri, 8 Apr, 2022 at 9:46 PM