Membership FAQs

Where can I find my membership number?
Your Membership number will be confirmed in your email confirmation upon purchasing. You can also find it on communications we send you. If you need ass...
Sun, 6 Mar, 2022 at 8:28 AM
Can I buy more than 1 ticket with my membership?
Should a game go on to Arsenal Friends and Family or General Sale, members are able to purchase additional tickets, subject to availability. The Arsenal Fri...
Sat, 5 Mar, 2022 at 5:28 PM
Can I cancel my membership?
Please cancel your Direct Debit payment with your Bank to prevent any further action/payment being taken.   Your bank will subsequently inform us of the can...
Sat, 5 Mar, 2022 at 5:07 PM
How do I update my direct debit details?
Please call our Membership Department on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist y...
Sat, 5 Mar, 2022 at 5:00 PM
I've lost my membership card
If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 ...
Sun, 6 Mar, 2022 at 8:29 AM
I have a question about my Membership - who should I contact?
If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. Phone lines ar...
Sun, 25 Sep, 2022 at 12:17 AM
When Will I Receive My Membership Card?
Please be advised that due to a backlog with printing, your card may take a little longer to arrive. We will aim to get your card printed and dispatched to ...
Sun, 25 Sep, 2022 at 12:15 AM