Membership FAQs

How do I update my Direct Debit details?
Please log into your Online Box Office account here. Once logged in, please click on the head and shoulder icon in the top right hand corner of the page...
Thu, 5 Jun, 2025 at 1:46 PM
I have a question about my Membership - who should I contact?
If you have any questions, including around cancelling your Membership, please call 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option ...
Tue, 19 Mar, 2024 at 11:58 AM
How to update payment details for auto renewal, or cancel your membership by opting out of auto renewal
Please note, if you wish to cancel your membership, you must do so before 11:59pm (UK time) on Monday 27 April 2026. Log into your account at https://www...
Tue, 14 Apr, 2026 at 11:39 AM