Gift Cards

How do I purchase a gift card?
You can visit the website here to buy our gift cards in four currencies: British Pound Sterling, Euro, US Dollar, Australian Dollar, and in denominations of...
Tue, 19 Jul, 2022 at 8:54 AM
How do I use my gift card online?
At checkout, under payment method, please select “Use gift card” and enter your 16-digit card number along with your 8-digit pin code and select “Apply Gift...
Tue, 19 Jul, 2022 at 8:54 AM
My gift card is not being accepted online. Why?
If your card is not being accepted, please check that the card number and pin code are correct. If you continue to experience difficulties, it might be wort...
Tue, 19 Jul, 2022 at 8:54 AM
Where can I redeem my gift card online?
You can redeem your gift card online or in any of our official Arsenal retail stores. Please note that gift cards cannot be used to purchase Arsenal match t...
Tue, 19 Jul, 2022 at 8:54 AM
When does my gift card expire?
Yes, your gift card will expire after 12 months from the purchase date or from the date it was last used. Please note that we are unable to refund any remai...
Tue, 19 Jul, 2022 at 8:54 AM
How do I check my balance or top up my gift card?
You can top-up your gift card at any Arsenal retail store provided the card currency is in Pound Sterling. You can check your balance online here or at any ...
Tue, 19 Jul, 2022 at 8:54 AM
I've lost my gift card. Can you help?
We regret that we are unable to refund gift cards that have been lost or stolen. We would recommend treating your gift card like cash and keeping a record o...
Tue, 19 Jul, 2022 at 8:55 AM
Can I return my gift card n exchange for cash?
No, gift cards cannot be exchanged for cash and any remaining balance will need to be redeemed either online or in store.
Tue, 19 Jul, 2022 at 8:55 AM
I am returning an order that was purchased with a gift card. How will I be refunded?
Once we have received your return, we will issue a refund to the gift card used to place the original order. The funds will then be available on the card fo...
Tue, 19 Jul, 2022 at 8:55 AM