Arsenal Help Centre

Click & Collect is a convenient solution for busy people like you who may not be able to receive a delivery at home.  With our Click & Collect serv...

At checkout, you will be given a choice between home delivery and Click & Collect. Simply select Click & Collect and you will be prompted to enter y...

You can track the progress of your order here or via the tracking number in your shipping confirmation email.  Please allow at least 3 to 5 working days fo...

Please bring with you a proof of purchase (it can be an email from us or a text message from the courier) and a form of ID (such as identity card, passport,...

We are unable to change your Click & Collect store once your order has been submitted.  You will need to cancel your order following our cancellatio...

Your selected Click & Collect store will hold your parcel for up to 7 days.  If the parcel is not collected by then, it will be returned to our warehou...