Arsenal Help Centre

Please be reminded that you can only enter one ballot per membership type. A Junior Gunner aged 14+ can enter either the Silver or red ballot on th...

A confirmation email will be sent to the lead members email address only from noreply@boxoffice.arsenal.co.uk. We recommend that you add noreply@boxoffi...

Silver members will now be allowed to enter in the Red ballot, subject to certain conditions. This improvement is to assist families and friends who have me...

There are far fewer Silver members than Red members – this means that, subject to the number of ballot registrations, the probability of a Silver member sec...

Yes, Members can register as a group with other Members provided they all qualify for the relevant ballot. For example, a Silver Member with a valid Silver ...

The number of tickets each Member can purchase for a game will be advertised on the relevant Ticket Information page. For most games, Members will be able t...

If your payment card declines then sadly your ballot application is deemed unsuccessful.   Please ensure you keep an eye on our ticketing page here as thi...

Once the price class limit for your concession price class has been met for the event and you are successful in being drawn out in the ballot you will be ch...

Ticketing information can be found on the Arsenal website, please click here to be taken to our ticketing information page for further information.   Plea...

Yes, seating will be allocated together automatically