Once an order is submitted online, it is sent straight to our team for packing and shipping. Should you have second thoughts after placing an order, please get in touch as soon as possible through the form on our contact page, entering "Urgent Order Amend" in the subject field, or call 020 7619 5000 Monday to Friday 9.30am to 5pm (excluding bank holidays).
Since we try to fulfil orders as quickly as possible, we cannot guarantee that we will be able to amend your order before it has already been packed. If this is the case, you can return the item for an exchange or refund,
Please note that personalised or player-printed items are made to order and cannot be returned. We recommend you ensure you have checked your personalisation details carefully before placing your order.