Arsenal Help Centre

How to care for your kit: • Do not bleach • Do not dry clean • Do not tumble dry • Do not use fabric softener • Machine wash cold, turning garmen...

We can add personalisation to a shirt that was purchased in one of our stores or that was purchased online on Arsenal Direct. If you wish to have print adde...

Our matchday opening hours are confirmed approximately one week prior to each match. If you have any specific queries regarding matchday timings, please don...

Currently, we do not offer Click and Collect services in store. However, this is a service we hope to offer in the future. Please check back for updates.

We are unable to process repairs for online purchases in store. If your item is faulty, please return it directly to our warehouse following our online retu...

Unfortunately, we do not accept online returns at either The Armoury or Highbury stores. Any online purchases will need to be returned through our online re...

To be notified when an item is back in stock, please sign up by selecting the out of stock size (which will show an envelope icon beside the size name) an...

We are unable to offer exchanges for non-faulty items. If you would like a different size or an alternate item, you are welcome to return the product for a ...

We regularly update our delivery costs to offer our supporters the most cost-effective shipping options. Up to date delivery costs are calculated and displ...

No, you do not need to register an account with Arsenal Direct in order to place an order. You will just need an email address, so we can send you a recap o...