You can track your order using the unique tracking link in your shipment notification email. If you haven’t received one, it may be because we haven’t shi...
Thu, 9 Nov, 2023 at 3:32 PM
Once an order is submitted online, it is sent straight to our team for packing and shipping. Should you have second thoughts after placing an order, pleas...
Thu, 9 Nov, 2023 at 3:33 PM
Once an order is submitted online, it is sent straight to our team for packing and shipping. Should you need to change any of the details after placing an...
Thu, 9 Nov, 2023 at 3:33 PM
No, you do not need to register an account with Arsenal Direct in order to place an order. You will just need an email address, so we can send you a recap o...
Tue, 19 Jul, 2022 at 8:52 AM
We regularly update our delivery costs to offer our supporters the most cost-effective shipping options. Up to date delivery costs are calculated and displ...
Mon, 21 Jul, 2025 at 1:42 PM
We are happy to offer exchanges on our clothing products for a different size, provided they are not personalised or printed to your specifications with a...
Thu, 9 Nov, 2023 at 3:34 PM
To be notified when an item is back in stock, please sign up by selecting the out of stock size (which will show an envelope icon beside the size name) an...
Thu, 9 Nov, 2023 at 3:34 PM
Unfortunately, we do not accept online returns at either The Armoury or Highbury stores. Any online purchases will need to be returned through our online re...
Mon, 21 Jul, 2025 at 3:53 PM
We are unable to process repairs for online purchases in store. If your item is faulty, please return it directly to our warehouse following our online retu...
Mon, 14 Jul, 2025 at 4:00 PM
Currently, we do not offer Click and Collect services in store. However, this is a service we hope to offer in the future. Please check back for updates.
Mon, 14 Jul, 2025 at 4:01 PM
