Top FAQs

What are our matchday opening times for our stores?
Our matchday opening hours are confirmed approximately one week prior to each match. If you have any specific queries regarding matchday timings, please don...
Mon, 14 Jul, 2025 at 4:01 PM
Can I later add print to a shirt I previously purchased?
We can add personalisation to a shirt that was purchased in one of our stores or that was purchased online on Arsenal Direct. If you wish to have print adde...
Mon, 14 Jul, 2025 at 4:02 PM
What payment types are accepted in store?
We accept all major credit and debit cards, including American Express. Please note that we do not currently have payment via Klarna or similar services ava...
Mon, 14 Jul, 2025 at 4:03 PM
Are promotions available both in store and online?
Promotions are often similar across both in-store and online platforms; however, they may not always be identical. Please feel free to reach out to our supp...
Mon, 14 Jul, 2025 at 4:03 PM