Your digital pass is an electronic version of your physical membership card which enables you to scan into Emirates Stadium using your phone.  


It’s secure, fast and easy to use.  


All games included in your Season Ticket, or any games you have purchased if you are an Arsenal Member, will automatically be loaded on to your digital pass which is now available to download via the latest version of the Arsenal app. 


We are here To help


If you’re unsure or would like further assistance with your digital pass, our team will be located at South West Collections Office by Turnstile A for the remaining home matches to assist supporters with any questions.


 If you do not have a smartphone that supports digital ticketing, please fill in this form and a member of the team will contact you before July 31 to let you know how to access Emirates Stadium for the 23-24 season. Additionally, if you would like a member of the team to explain the changes in more detail, please submit our Enquiry Form and our Fan Services team will be in touch.


If you require additional assistance using your digital pass or have access requirements, please contact our Disability Liaison Team on 0207 619 5000 Option 2 or please use our Enquiry Form to get in touch with the team.