Due to the vast amount of ballot entries for each fixture, we recommend all supporters who have entered the Silver and Red Ballot check the Booking History section of their Online Box Office account if they have not received an email confirming the status of their ballot status after the date that successful are charged. These dates can be found on the ticketing information page of the relevant fixture. For more information, click here.
1) Please sign in to your account here with your email address and password.
2) Click on the head and shoulders icon.
3) Click on 'My Account'.
4) Click on 'Account Management'.
5) Click on 'Booking History'.
6) You will then be able to view your purchase history and will be presented with an option to re-send your order confirmation. Note: If no purchases are displayed after the date that successful applicants have been charged, your ballot application was unfortunately unsuccessful.