Arsenal Help Centre

Stores are happy to exchange or refund items bought in store, providing the item is in a saleable condition, in original packaging, with its receipt, and wi...

We understand that sometimes things don't work out. That's why we offer hassle-free returns. If for any reason you are not satisfied with your o...

We regret that we’re unable to offer exchanges, but you’re always welcome to return any unwanted item and place a new order once you’ve received your refund. 

We check every item before shipping to ensure it meets our quality standards, but should you have a concern with a faulty or damaged product, please contact...

The UK Waste Electrical and Electronic Equipment (WEEE) Regulations (SI 2006 No. 3289) regulations require that businesses involved in the supply of electri...