Returns

What is the Arsenal Direct returns policy?
We understand that sometimes things just don't work out, so we are happy to accept returns on all purchases, provided the request is made within 28 day...
Tue, 19 Jul, 2022 at 8:54 AM
Can I exchange my item for something else?
We are happy to offer exchanges on clothing items, providing they are not personalised, should you need a different size.  We cannot exchange your product ...
Tue, 19 Jul, 2022 at 8:54 AM
What if an item I received is damaged or faulty?
We check every item before shipping to ensure it meets our quality standards, but should you have a concern with a faulty or damaged product, please contact...
Tue, 19 Jul, 2022 at 8:54 AM
How can I dispose of electrical products bought from Arsenal Direct?
The UK Waste Electrical and Electronic Equipment (WEEE) Regulations (SI 2006 No. 3289) regulations require that businesses involved in the supply of electri...
Tue, 19 Jul, 2022 at 8:54 AM