Arsenal Help Centre

Please see the below a guide for on how to enter the ballot for tickets for the 2024/25 Season. If you are a Red DA Member then this service is not avai...

The vastly increased demand for tickets this season has meant ticket sales have become frustrating and time-consuming for Members. The current sales proce...

Yes, Members can register as a group with other Members provided they all qualify for the relevant ballot. For example, a Silver Member with a valid Silver ...

The number of tickets each Member can purchase for a game will be advertised on the relevant Ticket Information page. For most games, Members will be able t...

There is no limit to how many ballots a Member can enter across the season. Members could apply for every ballot if they wish to and chances are the same fo...

There are far fewer Silver members than Red members – this means that, subject to the number of ballot registrations, the probability of a Silver member sec...

Any seats remaining after the ballot will be made available in the subsequent ballot. For example, if tickets remain after the Silver ballot because the num...

Approximately 6-8 weeks prior to a fixture for Silver and 4-6 weeks for Red. Please note, timings may be condensed around cup games and matches at the start...

Members who apply in the Silver and Red ballot are able to select up to two preferred pricebands during the registration process. You may also select that y...

Silver members will now be allowed to enter in the Red ballot, subject to certain conditions. This improvement is to assist families and friends who have me...