Ballot FAQs

I have submitted my ballot application but I now wish to add/remove a member or amend the payment details, how can I do this?
If you need to add/remove a member from your application or need to update your payment details then you will need to withdraw your application and start ag...
Wed, 3 Jul, 2024 at 5:40 PM
With the removal of the Family Enclosure, is there still an area which is family orientated?
For both the Silver and Red ballots, you will be able to register your interest for your group to be balloted into the family area which resides in blocks 2...
Wed, 21 Aug, 2024 at 10:12 AM
Season 2024/25 Ballot Success Rates
Please click hereĀ for information on ballot success rates and Ticket Exchange statistics.
Wed, 21 Aug, 2024 at 10:14 AM
I have been charged for tickets in the ballot but I haven't received an email
We would recommend you add [email protected] and [email protected] to your safe senders list/address book, as your email accou...
Thu, 15 Aug, 2024 at 3:13 PM
I am receiving an error when registering for the ballot
If you are receiving the below message then we kindly ask you to ensure you are logged in to your online box office account. If your head and shoul...
Fri, 5 Jan, 2024 at 1:57 PM
The event price class limit for my concession price class is reached will I still get the relevant concession price in the ballot or via Ticket Exchange?
Once the price class limit for your concession price class has been met for the event and you are successful in being drawn out in the ballot you will be ...
Thu, 23 Jan, 2025 at 4:11 PM