Ballot FAQs

Can a Silver Member enter the Red ballot?
Silver members will now be allowed to enter in the Red ballot, subject to certain conditions. This improvement is to assist families and friends who have me...
Thu, 18 Apr, 2024 at 1:43 PM
I have submitted my ballot application but I now wish to add/remove a member or amend the payment details, how can I do this?
In order to add/remove a member from your ballot application or amend payment details you must withdraw your application and then redo your application. ...
Fri, 9 Feb, 2024 at 8:03 AM
23/24 Ballot Success Rates
Please click here to be redirected to the Ballot Success Rates information.
Mon, 17 Jul, 2023 at 1:10 PM
I have been charged for tickets in the ballot but I haven't received an email
We would recommend you add noreply@ticketmaster.co.uk and arsenal@information.arsenal.co.uk to your safe senders list/address book  as your email account ma...
Tue, 12 Sep, 2023 at 2:18 PM
I am receiving an error when registering for the ballot
If you are receiving the below message then we kindly ask you to ensure you are logged in to your online box office account. If your head and shoul...
Fri, 5 Jan, 2024 at 1:57 PM