Ballot FAQs

Will tickets in the Family Enclosure be balloted?
There will be a ballot for tickets in the Family Enclosure. Silver, Cannon and Junior Gunner Members will be eligible to register for this ballot subject to...
Mon, 19 Jun, 2023 at 12:08 PM
If a Member enters the Family Enclosure ballot, are they also eligible to enter the Silver ballot?
Yes, a Member can enter the Family Enclosure ballot as well as the Silver ballot. However, if a Member is successful in the Family Enclosure ballot, and pur...
Wed, 30 Aug, 2023 at 10:25 AM
Can a Silver Member enter the Red ballot?
Silver Members are not able to enter the Red ballot to ensure Red Members have a fair opportunity to access a ticket. Silver Members already have a higher p...
Mon, 19 Jun, 2023 at 12:08 PM
Can Red Members enter the Family Enclosure ballot for a chance to secure a ticket with a Junior Gunner?
Red Members will not be eligible to enter the Family Enclosure ballot. However, there will be a separate ‘Red Adult and Junior Gunner’ ballot where Red Adul...
Mon, 19 Jun, 2023 at 12:08 PM
If unsuccessful in the ‘Red Member and Junior Gunner’ ballot can a Red Member and Junior Gunner enter the Red ballot?
If a Red Member and Junior Gunner is unsuccessful in the ‘Red Adult and Junior Gunner’ ballot, they can enter the Red Ballot. However, the Red Adult and Jun...
Wed, 2 Aug, 2023 at 8:25 PM
I have submitted my ballot application but i now wish to add/remove a member or amend the payment details , How can i do this?
In order to add/remove a member from your ballot application or amend payment details you must withdraw your application and then redo your application. ...
Thu, 29 Jun, 2023 at 10:51 PM
23/24 Ballot Success Rates
Please click here to be redirected to the Ballot Success Rates information.
Mon, 17 Jul, 2023 at 1:10 PM
I have been charged for tickets in the ballot but I haven't received an email
We would recommend you add noreply@ticketmaster.co.uk and arsenal@information.arsenal.co.uk to your safe senders list/address book  as your email account ma...
Tue, 12 Sep, 2023 at 2:18 PM