Arsenal Help Centre

Access to Emirates Stadium will be via digital pass only, and your physical membership card will no longer work. You only need to download your pass once, a...

Your Season Ticket pass should update automatically to the next available fixture to you. This will only work if you have updates enabled in Google Pay / Ap...

Before you leave home make sure your phone is fully charged and your digital pass is already downloaded and saved in your phone's wallet. When you arriv...

If the layout of the app looks like the below then normally the default screen appears if the account has not correctly synced on the app. To fix this plea...

• Open your Apple Wallet App • Tap on "View Expired Passes" (you might need to scroll down if you have lots of passes in your wallet) • Select you...

If you are a parent or guardian and would like to download the digital pass for your junior, please open the app, select the drop-down menu, and click on yo...

If you are receiving the below error then please try the below steps. Install version 8.1.5 (ensure you have the latest version of the Arsenal app) Go ...