Arsenal Help Centre

Access to Emirates Stadium will be via digital pass only, and your physical membership card will no longer work. You only need to download your pass once, a...

If you have an Android device, Automatic Updates should automatically be turned on. If your pass has not updated try turning your phone off and on again to ...

Before you leave home make sure your phone is fully charged and your digital pass is already downloaded and saved in your phone's wallet. When you arriv...

There are many different versions of Android/Google phones and NFC may work slightly differently on different devices. Please refer to the user guide of you...

If you are receiving the below error then please try the below steps. Install version 8.1.5 (ensure you have the latest version of the Arsenal app) Go ...

If the layout of the app looks like the below then normally the default screen appears if the account has not correctly synced on the app. To fix this plea...

If you are a parent or guardian and would like to download the digital pass for your junior, please open the app, select the drop-down menu, and click on yo...